Questions pertaining to Kardio Kickboxing:

How many Kardio Kickboxing Classes can I take per week?
You can Take as many classes per week as you wish.

Can I put my Kardio program on hold?
Kardio programs cannot be put on hold. You can however cancel if you satisfy the 3 month minimum.

How do I Cancel my Kardio Kickboxing Program?
The first step is to put a request for cancellation in writing to the school. It can be mailed, faxed, or brought in person to the school. To be eligible to cancel your program you must satisfy the 3 month minimum.

Does my program automatically cancel after my three month membership?
No. You must fax, mail, or bring in person a cancellation letter to request a cancellation.

How do I change my billing information?
You can bring in writing new credit card information or checking account information (a voided check from your new account), to the school. You can also give this information update to the billing company: Educational Funding Company (301) 654-8677.

Questions pertaining to Martial Arts:

How many Martial Arts classes can I take per week?
You can take up to 3 classes a week on a regular program. Black Belt Club members can come to as many times a week as they wish in accordance to their belt level schedule.

When do I renew my yearly Martial Arts membership?
The West Coast Association membership is renewed by all students in January of each year.

When do I pay for testing for my next rank belt?
Your instructor will give you an application to test. You must fill it out front and back and turn it in to the front desk. The application must be turned in 2 days before testing to avoid a late fee.

How do I join the Black Belt Club?
Before your initial enrollment expires, you can make an appointment to speak to the program director. At that time he or she will go over your options for continuing your program. At this point you are eligible for the Black Belt Club. The Black Belt Club is a program for members offering discounts on merchandise and events, and special programs for Black Belt Club members only.

How do I join the Master Club?
You can join the Master Club at any point after the Brown Belt level. This program offers more benefits than the Black Belt Club.

Do you have family rates?
Yes we do. If you wish to enroll additional family members we offer substantial savings. Please check each location for the family discount available.

Can I put my Martial Arts program on hold if I am sick, on vacation or on a business trip?
Your martial arts program can be put on hold if you are going to be out for more than 7 days. You can call, fax or bring in a request to hold the program. Holding the program will not stop the payments. Holding the program will extend your expiration date.

How do I Cancel my martial arts program?
You would be able to cancel your program if you are moving away from a school (25 miles) or if you have a medical note. Refer to the back of your agreement. If you satisfy any of the conditions put a request in writing to the school by fax, mail, or in person.